System Admin Overview
As a System Admin, you are responsible for managing the Shyfts platform at the highest level. You onboard new companies, create their initial Company Manager accounts, and oversee the overall platform health.
Your Role
System Admins are the gatekeepers of the Shyfts SaaS platform. When a business wants to use Shyfts:
- They complete an onboarding form with their company details
- You create their company in Shyfts using the creation wizard
- You create their Company Manager account with temporary credentials
- You provide the login details to the Company Manager
- The Company Manager then builds out their company portal (staff, schedules, etc.)
SaaS Model
Shyfts is a Software-as-a-Service platform. Companies do not self-host - you manage all companies from a central admin dashboard.
What You Can Do
Company Management
- Create companies - Onboard new businesses with the 6-step wizard
- Configure settings - Set industry templates, opening hours, rooms
- Monitor status - View active/inactive companies
- Edit companies - Update company details as needed
- Manage subscriptions - Handle company lifecycle
User Management
- Create Company Managers - Initial account for each company
- View users - See all users across the platform
- Monitor activity - Track user statistics and engagement
Platform Configuration
- Industry templates - Manage templates for different business types
- Platform settings - Configure global platform options
Quick Actions
| Task | Location | Guide |
|---|---|---|
| Create a new company | Admin → Companies → Create | Creating Companies |
| View all companies | Admin → Companies | Company Status |
| Edit company details | Admin → Companies → [Company] → Edit | Editing Companies |
| View platform users | Admin → Users | Viewing Users |
The Onboarding Workflow
┌─────────────────────────────────────────────────────────────────┐
│ COMPANY ONBOARDING FLOW │
├─────────────────────────────────────────────────────────────────┤
│ │
│ 1. RECEIVE ONBOARDING FORM │
│ └── Business submits interest/application form │
│ │
│ 2. CREATE COMPANY (6-Step Wizard) │
│ ├── Step 1: Select Industry Template │
│ ├── Step 2: Enter Company Details │
│ ├── Step 3: Configure Opening Hours │
│ ├── Step 4: Set Up Rooms/Facilities │
│ ├── Step 5: Create Company Manager Account │
│ └── Step 6: Review & Submit │
│ │
│ 3. SHARE CREDENTIALS │
│ └── Provide login URL + temporary password to CM │
│ │
│ 4. COMPANY MANAGER TAKES OVER │
│ ├── Changes password on first login │
│ ├── Adds staff members │
│ ├── Creates schedules │
│ └── Configures company settings │
│ │
└─────────────────────────────────────────────────────────────────┘
Industry Templates
Shyfts supports multiple business types out of the box:
| Template | Typical Room Types | Use Case |
|---|---|---|
| GP Practice | Consultation Rooms, Treatment Rooms | Medical practices, clinics |
| Dental Practice | Surgery Rooms, X-Ray Rooms | Dental surgeries |
| Restaurant | Dining Areas, Kitchen Stations | Hospitality venues |
| Office | Meeting Rooms, Hot Desks | Corporate offices |
Each template comes with pre-configured:
- Room types and default capacities
- Staff role suggestions
- Industry-specific terminology
Getting Started
Ready to onboard your first company? Start with the Creating Companies guide.
Need Help?
- Technical issues: Contact platform support at support@shyfts.app
- Feature requests: Submit via the feedback system
- Documentation: You're in the right place!